It can be overwhelming to go to a dealership if you don't know what to expect - to better assist you, our Acura of Sherman Oaks team has created this list of the most frequently asked questions by our customers. Whether you're looking to trade in your current car or need to schedule a service appointment, our team is here to help.
New and Certified Pre-Owned Vehicles
How Do I Know Which New Acura Car is Right For Me?
We have a wide selection of new Acura vehicles ready for you to test drive. Our sales professionals will walk you through trim options, performance features, and technology packages to ensure you find a model that fits your lifestyle and budget.
Are Certified Pre-Owned Acura Vehicles Available?
Yes! Our Acura Certified Pre-Owned models undergo a comprehensive 182-point inspection and come with two limited warranty plans. Choosing a CPO vehicle lets you experience premium Acura performance and craftsmanship at a more accessible price.
What's the Difference Between a Pre-Owned and a Certified Pre-Owned Acura?
All Certified Pre-Owned Acura vehicles must meet strict mileage, age, and condition requirements and are backed by Acura warranty coverage. Standard pre-owned models may not include this certification, but still receive a detailed inspection from our technicians.
Can I Reserve or Custom Order a New Acura Model?
Absolutely. If you're interested in a specific trim, color, or feature combination, we can help you reserve or custom-order your Acura directly through the manufacturer. This ensures you get the exact configuration you want.
Financing and Leasing
Can I Apply For Financing Online?
We make it easy to get pre-approved for Acura financing before you visit, thanks to our secure online application. Submitting your information online helps streamline the process when you arrive at our dealership.
What Is the Difference Between Financing and Leasing?
Leasing typically has lower monthly payments and lets you drive a new Acura every few years, while financing allows you to build ownership equity over time. Our finance experts can help you decide which is best for your needs.
Do You Offer Financing for First-Time Buyers?
Yes, we work with a wide network of trusted lenders to create flexible Acura financing options for all drivers, including those purchasing their first vehicle. Our finance team will guide you through the process and help you secure a competitive rate.
Can I Trade In My Current Vehicle Toward a New Acura?
Yes, trading in your vehicle is a simple way to reduce your down payment or lower your monthly costs. Bring your vehicle in for an appraisal or use our online tool to get an instant estimate.
Service and Parts
How Do I Schedule a Service Appointment?
You can view our service menu and current Acura service specials by visiting the "Service & Parts" section of our website. Schedule Acura service online or call us directly.
What Are the Benefits of Servicing My Vehicle at Acura of Sherman Oaks?
Our factory-trained Acura technicians use only genuine Acura parts and advanced diagnostic tools to ensure precision with every repair. Plus, you'll enjoy amenities like complimentary Wi‑Fi, shuttle service, and comfortable waiting areas.
Do You Offer Genuine Acura Parts and Accessories?
Yes. We carry a complete selection of OEM Acura parts and accessories designed to maintain your vehicle's performance and warranty coverage. Our parts specialists can also install accessories to personalize your car.
Are There Any Current Service Specials?
We frequently update our service specials to help customers save on maintenance. Visit our Service Specials page online to view our latest offers on oil changes, tire rotations, and more.
General Information
Where is Acura of Sherman Oaks Located?
Our dealership is conveniently located on the northwest side of Los Angeles, California. You can find detailed directions on our website to make your visit stress-free and straightforward.
What Are Your Dealership Hours?
Our showroom is open seven days a week for your convenience, and our service department operates Monday through Saturday. Check our website for the latest hours before you visit.
Does Acura of Sherman Oaks Offer Vehicle Pick-Up and Delivery for Service?
Yes, we offer a convenient pick-up and delivery service for scheduled maintenance and repairs. Contact our service department to see if this option is available for your appointment.
Visit Us in Sherman Oaks, CA, For All Your Acura-Related Needs
If you have any additional questions about the services we provide, contact our Acura dealership in Sherman Oaks today. Once you're here, our team of experts can walk you through the purchase process or inspect your vehicle. Schedule an appointment online to get started!
